You've bought a Niverplast machine
Welcome to the family!
You’ve just taken a great step towards optimizing your packaging process.
Wondering what’s next? Don’t worry, we’ve got you covered! From the moment your order is confirmed to the time your new machine is up and running, our Passionate People are here to support you every step of the way.
Ready to start?
Let’s dive into the details with a quick video. Rieneke and Leonie will walk you through the entire process, showing you exactly what to expect. That's how we ensure the highest quality and performance.
Get excited, because we’re excited to have you on board. Welcome to the Niverplast family, where we believe that with happy colleagues we create happy customers!
Don't know what to expect?
Here's what's next
We need your boxes!
We'll start by engineering your machine. We require your boxes not just to create the perfect bag, but also to fine-tune the machine, ensuring a plug and play installation at your facility. Our team will contact you about arranging the transport of the boxes.
Creating the perfect bag
Once we have your boxes, our passionate people will work together with you to craft the perfect bag. We can provide insights about sustainability, recycling, downgauging and about a closed loop process.
Match made in heaven
After we've found your perfect bag and your machine is being built, your bags will be produced and thoroughly checked on quality. We also test your bag and box combination on your machine, to check if it's a match made in heaven.
Factory Acceptance Test
This is an exciting day! We invite you to our factory to witness firsthand the capabilities of your new machine. You give the final approval before we proceed with shipping.
Shipping and Delivery
Once approved, we wrap up your machine and prepare it for shipment. We manage worldwide delivery, ensuring your machine reaches you, wherever you are. From Japan to the USA, from Iceland to Australia.
Installation and Final Testing
On delivery day, we install and conduct final testing at your production site. Our team ensures everything is set up correctly so you can start your production without any delays.
Never ending support
Remember, our passionate team is always here to help you. Whether you have questions or need support, we're just a phone call away, ready to assist you in any way we can.